Software studio and the CRUM platform

Software that keeps every next step in motion.

We build platforms, AI automation and custom software that connect requests, information, results and follow-up, so nothing gets lost between teams.

  • Senior team in your time zone
  • Working software every two weeks
  • You own the code and the data
  • English and Spanish
Built to connect with
  • HL7 FHIR
  • REST APIs
  • Microsoft 365
  • Google Workspace
  • WhatsApp Business
  • Power BI
  • AWS
  • Azure
  • Google Cloud
  • Stripe
  • Salesforce
  • HubSpot
  • SAP
  • PostgreSQL
  • SSO / OAuth
  • Webhooks
Why projects stall

Most projects don’t fail in the code. They fail in the gaps.

Between the strategy deck and the daily work, ownership blurs and good ideas never reach the people they were meant to help. We close those gaps on purpose.

What usually happens

  • A pilot or proof of concept that never connects to real workflows
  • Strategy from one vendor, build from another, and nobody owns the result
  • Months of silence, then a big reveal that misses what users need
  • New tools that sit beside old systems and double the data entry

How we work instead

  • We start from the people doing the work and design for their real day
  • One accountable team from first workshop to running software
  • A working demo every two weeks, so you steer as we build
  • Integration first: new tools plug into the systems you already run
Cost of the gaps

What are missed hand-offs costing you right now?

Move the sliders to match your operation. You get an estimate in seconds, worked out from your own numbers, not from our marketing.

Illustrative estimate. Everything is calculated in your browser and nothing is sent or stored.

Missed per month75
Value at risk per year$108,000
Recoverable per year$43,200
Turn this into a plan
What we do

One team for the platform and everything around it.

Run on CRUM, have us build something purpose-made, add AI where it truly helps, or bring us in to connect and plan what you already have.

The CRUM platform

Configurable SaaS that tracks every request from first contact to final follow-up, with one shared record for everyone involved.

Ask for a demo

Custom software

Portals, web and mobile apps and internal tools, built around validated needs.

Scope a build

AI & automation

Assistants, document processing and smart routing that take routine work off your team, with a person approving what matters.

Find AI use cases

Integration & data

New tools that work with your existing systems, not beside them, and reports people actually use.

Connect your systems

Dedicated team

Senior engineers, designers and a product lead who join your roadmap, in your time zone, without layers of overhead.

Plan your team

Consulting & planning

Assessment and a phased roadmap, so each investment builds on the last instead of starting over.

Start with an assessment
The platform

Most work breaks in the hand-offs. CRUM closes them.

  • One shared timelineRequests, documents and decisions in one record instead of scattered emails and spreadsheets.
  • Clear next stepsEvery item has an owner and a due date, and reminders go out before anything slips.
  • Configured to youWorkflows, fields and roles adapt to how your team already works.
  • Secure by designRole-based access, audit history and clear data ownership.
DAR SaaS platform

The electronic health record with no limits.

DAR grows with you: start with one doctor’s practice and scale to a full clinic or hospital without changing systems. Records, consultations, prescriptions, scheduling, billing and hospital modules in one secure cloud record you can open from a phone, tablet or laptop.

  • From a single practice to a whole hospital
  • Web plus iOS and Android apps
  • Connects with CRUM for referrals, results and follow-up
dar.careSample data

Patients

Complete clinical history, documents, notes, study requests, allergies and photos.

Consultation

Quick notes, vital signs, diagnoses and prescriptions by generic or brand name.

Agenda

Personal calendar, recurring appointments and email reminders to patients.

Billing

Point of sale, price lists, discounts and sales reports.

Appointments

Multi-doctor scheduling for clinics, planned up to a year ahead.

Statistics

Activity and performance views for the practice, clinic or hospital.

Hospital edition

When you outgrow the practice, the record grows with you.

  • Admission
  • Emergency
  • Hospitalization
  • Nursing
  • Surgery
  • Obstetric surgery
  • Pharmacy
  • Inventory
  • Logistics
  • Blood bank
Industries

Built where follow-through matters most.

Our roots are in healthcare operations, where a missed hand-off has real consequences. The same discipline works anywhere requests move between people.

Healthcare

Patient intake, referrals, results and follow-up across clinics, hospitals and networks.

Deepest experience Explore healthcare solutions

Government & public sector

Citizen requests, case management and programs that report on real outcomes.

Insurance & benefits

Claims support, member navigation and service recovery with a full audit trail.

Professional services

Client portals, onboarding and approvals that replace email chains.

Education & nonprofits

Applications, case follow-up and donor or program reporting.

Operations & logistics

Work orders, field teams and service requests tracked to completion.

Healthcare solutions · How we deliver

We advise. We connect. We build.

CRUM helps governments, hospitals and health networks move from a fragmented present to an intelligent, patient-centered operating model. We combine strategy, software and implementation so the agreed vision can become working practice.

Three services
  1. 01

    Healthcare ecosystem consulting

    Understand the system, patient journey and stakeholder priorities; shape the future-state strategy, operating model and accountable path forward.

  2. 02

    CRUM intelligent-health SaaS

    Configure a continuity layer that organizes the health story, connects requests, results and follow-up, and supports better-informed professional next steps.

  3. 03

    Purpose-built healthcare software

    Design, integrate or develop the capability the ecosystem is missing when an existing platform cannot responsibly fit the work.

One accountable path
  1. 1

    Listen and understand

    Start with leadership ambition and the reality experienced by patients, clinicians, staff and partners.

  2. 2

    Shape the right model

    Define the priority problem, future operating model, governance, outcomes and responsible technology path.

  3. 3

    Equip and connect

    Configure CRUM, integrate what already works or build only the missing capability.

  4. 4

    Pilot, measure and extend

    Put the model into practice, learn from evidence and scale what proves valuable.

Governments & public systems

Build the public-health model that can see across the system—and act before pressure becomes crisis.

We advise governments at the level where policy, care delivery, public administration, data and community reality must operate as one system. The goal is not to predict a person’s future. It is to create the governed visibility and institutional capacity needed to recognize emerging conditions, anticipate system needs and coordinate a responsible response.

01

Future-state public-health operating models

Translate national, regional or municipal priorities into clear roles, decision rights, service pathways, governance and an executable model that can evolve with population needs.

02

Interoperability with public purpose

Connect authorized information across programs, providers and levels of care so each institution can contribute to a shared health objective without erasing ownership, privacy or local responsibility.

03

Anticipatory intelligence—not prediction

Combine trends, capacity, access, geography, experience and outcome signals to help leaders prepare earlier. Intelligence informs scenarios and priorities; it does not promise certainty or replace accountable judgment.

04

Outcomes as public accountability

Move beyond counting activity. Define whether access improved, continuity held, avoidable delays changed, resources reached the intended population and the public experienced a system worthy of trust.

From fragmented information to governed intelligence

Make information usable across the public-health mission.

We help define the minimum necessary data, common language, exchange rules, analytical questions and escalation pathways required to turn disconnected records into evidence leaders can responsibly use.

Public-interest safeguard

Technology supports. Public institutions remain accountable.

Privacy, security, equity, procurement integrity, clinical oversight, human review and transparent measurement are designed into the model. Authorized officials and licensed professionals retain decision authority.

Discuss a public-system opportunity

Hospitals & provider networks

Make the hospital easier to navigate, stronger to operate and harder for critical context to escape.

We help hospital leaders connect the institution they manage with the journey patients and families actually experience. The work aligns clinical operations, experience, technology and outcome visibility around a model that can grow without losing trust, continuity or professional focus.

01

See beyond the encounter

Connect intake, care transitions, referrals, results and follow-up so leadership can understand where the journey holds, where it breaks and what patients experience between clinical moments.

02

Strengthen the operating model

Align services, teams, decision rights and accountability around the hospital’s future—not only today’s volume, departmental boundaries or inherited workflow.

03

Let technology serve clinical work

Reduce avoidable friction and surface useful context so doctors can be doctors, teams can coordinate and technology supports attention instead of competing for it.

04

Turn growth into earned distinction

Build the consistency, patient-first experience and measurable performance that families trust, professionals respect and external recognition can validate without exaggerated claims.

What hospital leadership gains

Clarity on what must change—and confidence in what should not.

The engagement produces an executive view of priority opportunities, the capabilities required, a responsible path to action and an outcome framework leadership can govern. The specific design is developed for the institution, not published as a generic template.

Built with the people who deliver care

Your vision leads. Stakeholder reality shapes the answer.

Executives set the ambition; clinicians, staff, patients and families reveal how the system behaves. We convert that insight into a model the hospital can recognize as its own—and operate after the engagement ends.

Discuss a hospital opportunity

Physician & clinical-workforce transition

Prepare physicians for intelligent health by protecting what only human judgment can do.

The future should not ask physicians to compete with technology. It should remove avoidable information, documentation and coordination burden so their time can move toward interpretation, complex decisions, patient conversations and accountable clinical leadership.

01

Reduce work that does not require a physician

Use responsible automation and better coordination to lessen repetitive retrieval, routing, documentation preparation and administrative follow-up—without weakening oversight.

02

Bring context to the decision

Organize the relevant health story, outstanding questions and possible signals so physicians spend less time gathering fragments and more time applying professional judgment.

03

Design new roles with clinicians

Prepare physicians, nurses, navigators, analysts and other professionals to work as a coordinated decision team. Role changes are shaped with the people affected, not imposed on them after technology arrives.

04

Govern the transition responsibly

Measure safety, workload, experience, equity and unintended consequences. Introduce new capabilities in accountable stages, with clear escalation paths and human review.

A new use of scarce clinical capacity

Put physician time where judgment matters most.

As routine work becomes better supported, health systems can redesign capacity around the moments that require interpretation, uncertainty management, ethical responsibility and trust. The opportunity is not fewer humans—it is more human value in every decision.

The boundary remains clear

Technology can prepare, connect and surface. Licensed professionals decide.

CRUM and related tools may organize context or identify information for review. They do not diagnose, prescribe or replace clinical accountability. The physician remains a human decision-maker supported by a stronger ecosystem.

One partner · three ways to move forward

From pressure to progress—without forcing your system into someone else’s template.

Start with one capability or combine all three. We listen first, define the real constraint and choose the smallest responsible path that can create value, earn trust and scale.

01 · Healthcare ecosystem consulting

Shape the model your system actually needs.

See the problem behind the pressure, align the people who must act and design a future-state ecosystem grounded in your institution, population and market.

  • Health-system and patient-journey assessment
  • Strategy, operating model and governance
  • Service, workflow and experience redesign
  • Pilot, adoption and measurable execution
Explore consulting
02 · CRUM intelligent-health SaaS

Give the continuing health journey somewhere to live.

CRUM is being developed as a configurable continuity layer that organizes the health story, connects requests and results, and supports better-informed professional next steps.

  • Intelligent longitudinal health story
  • Patient intake and pathway coordination
  • Professional review and earlier signals
  • Referral, result and follow-up continuity
Explore CRUM SaaS
03 · Healthcare solution development

Build only the capability the ecosystem is missing.

When an off-the-shelf product cannot responsibly fit the journey, we translate stakeholder needs into purpose-built software, integrations and decision-support workflows.

  • Product discovery and use-case definition
  • Prototype and workflow validation
  • Secure architecture and interoperability
  • Phased build, testing and adoption
Explore solution development
Projects

Selected work

Software and projects we have delivered or are building now.

Case studies are on the way. Get in touch to hear about current work.

Ways to work with us

Pick the model that fits the problem.

Every engagement comes with a named lead, a written scope and milestones you approve. Change models as your needs change.

Defined outcome

Project

A clear goal, fixed milestones and acceptance criteria agreed up front.

  • Discovery and written proposal
  • Milestone-based pricing
  • Handover, training and support
Scope a project
Ready to configure

CRUM subscription

The platform configured to your workflows, with hosting, updates and support included.

  • Guided setup and data import
  • Integrations with your systems
  • Your data, exportable any time
Ask for a demo
How we work

From first call to running software

Short, visible milestones with your team involved at every step. Typical timings shown; your proposal sets the real ones.

  1. 1
    Week 1

    Listen

    Understand your people, goals and constraints before proposing anything.

  2. 2
    Weeks 2–3

    Shape

    Decide what to configure, integrate or build, and what to leave alone. You get a clickable prototype and a written plan.

  3. 3
    Two-week sprints

    Build

    Deliver in working increments you can see and test, with a demo at the end of every sprint.

  4. 4
    Ongoing

    Measure & grow

    Pilot, measure what changed, then extend what works.

Technology

Proven tools, chosen for the long run.

We pick technology your team can hire for and maintain, not whatever is fashionable this quarter.

Web & mobile

  • React
  • Next.js
  • TypeScript
  • React Native
  • Flutter

Backend

  • Node.js
  • Python
  • PHP / Laravel
  • .NET
  • PostgreSQL

AI & data

  • LLM assistants
  • Document AI
  • RAG search
  • Power BI
  • dbt

Cloud & DevOps

  • AWS
  • Azure
  • Google Cloud
  • Docker
  • CI/CD

Integration

  • REST & GraphQL
  • HL7 FHIR
  • Webhooks
  • SSO / OAuth
  • SFTP & EDI
Insights

Notes from the work

Practical lessons on software, AI and operations, written by the people doing the work.

All insights

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FAQ

Questions we hear before every project.

Don’t see yours? Ask us directly.

Do we have to use the CRUM platform?

No. CRUM is one option. If your existing systems or a purpose-built tool are a better fit, we recommend that instead and explain why.

How fast can we see something working?

Discovery takes days, not months. After that you see working software at the end of every two-week sprint, so you can test early and change direction cheaply.

Who owns the code and the data?

You do. Custom code, documentation and your data are yours once paid for. CRUM platform subscriptions include full data export at any time.

Can you work with our current systems?

Yes. Most projects connect to something that already exists: records, billing, scheduling, ERP or reporting tools, through APIs, standard formats such as HL7 FHIR, or secure file exchange.

How do you handle security and sensitive data?

Role-based access, encryption in transit and at rest, audit history and least-privilege environments are standard. For regulated data we sign the agreements your sector requires before any data is shared.

What does a project cost?

It depends on scope. After a short discovery call you receive a written proposal with options, fixed milestones and clear acceptance criteria, so there are no open-ended invoices.

Do you work in Spanish and with teams outside the US?

Yes. We work in English and Spanish, in Americas time zones, with teams across Latin America and the United States.

Contact

Have a project in mind? Let’s scope it together.

Tell us what you are trying to solve. We reply within one business day with clear next steps and an honest view of what it takes.

  1. 1A 30-minute call to understand the problem
  2. 2A written scope with options, timing and cost
  3. 3You decide. No pressure, no lock-in

Please don’t include personal health or financial data.

Start a project